Right to Seek One Time Settlement (OTS) - The legal framework indicates that borrowers do not have an absolute or unconditional right to demand OTS. Courts have clarified that OTS is subject to the discretion of the financial institution and adherence to its eligibility criteria and guidelines. For example, no borrower can, as a matter of right, pray for grant of benefit of One Time Settlement Scheme ["2023 0 Supreme(P&H) 2069"], and a grant of benefit under the One Time Settlement Scheme is always subject to eligibility criteria mentioned under the One Time Settlement Scheme and the guidelines issued from time to time ["2025 Supreme(Online)(Gau) 8210"].
OTS as a Commercial Decision - The decision to approve or reject OTS proposals lies within the commercial wisdom of the bank or financial institution. As observed, if a prayer is entertained on the part of the defaulting unit/person to compel or direct the financial corporation/bank to enter into a one-time settlement on the terms proposed by it/him, then every defaulting unit/person which/who is capable of paying its/his dues as per the terms of the agreement ["2023 0 Supreme(P&H) 2069"].
Borrowers’ Limited Rights and Conditions - Borrowers can request for OTS or time extension, but these are not rights enforceable as a matter of right. For instance, a borrower is bound to make the payment as per the sanctioned One-Time Settlement Scheme ["2025 Supreme(Online)(Gau) 8210"], and the borrower, as a matter of right, cannot claim for the benefit of One Time Settlement Scheme ["2022 Supreme(Online)(Kar) 34411"].
Default and Repayment Flexibility - While borrowers can sometimes negotiate for rescheduling or converting overdue amounts into EMIs, such requests are at the discretion of the bank. Request regarding conversion of expenses incurred of Rs.45,947/- into EMI cannot be claimed by the Complainant as a matter of right ["2025 Supreme(Online)(SCDRC) 4554"], and all clauses are beneficial to Respondent Bank alone ["2023 Supreme(Online)(DEL) 739"].
Effect of Default and Non-Compliance - Defaulting borrowers, especially those who have not paid EMIs in time or have defaulted, generally lose the right to claim OTS benefits. The complainant is a chronic defaulter who never paid a single EMI in time ["
SHAMNAD A vs MANAGER MAHINDRA NAVISTAR AUTOMOTIVES LTD AND 2 OTHERS - Consumer State
"], and the complainant, as a defaulter, cannot claim the benefit of OTS ["2025 Supreme(Online)(SCDRC) 10267"].No Automatic Extension or Right to OTS - Courts have held that OTS benefits are not automatic and are not enforceable as a right. A borrower who has not made the payment as per the sanctioned One Time Settlement Scheme to grant further extension as a matter of right ["2025 Supreme(Online)(Gau) 8210"], and the benefit of OTS is subject to the commercial decision of the bank ["2022 Supreme(Online)(Kar) 34411"].
Analysis and Conclusion:Based on the case law and legal principles reflected in the provided sources, Emi Defaulters do not have an inherent right to seek either a One Time Settlement or a specific time extension as a matter of right. These are discretionary benefits granted at the sole discretion of the financial institution, subject to eligibility criteria and the bank’s commercial judgment. Defaulting borrowers, especially those who have failed to pay EMIs timely or have defaulted on their obligations, generally lose the eligibility for OTS benefits. Therefore, Emi Defaulters have limited rights and cannot unilaterally demand a One Time Settlement or time to repay the loan without the bank’s approval.